We refund only when the expert performance does not reach the agreed upon benchmark.
100% refund is guaranteed only for works that are of low grades. The cost of deliverables with good scores or grades achieved are retained by the company.
Refunds are processed within 7 business days excluding weekends.
The company reserves the right to cancel the contract on occasions of resale of our expert work without any refund.
Any damage to our intellectual property, IT assets and experts during the agreement service period, the client is liable for penalty based on actuals.
When a client is not satisfied with work, we will not refund immediately. We will take another chance of reassignment of work to another expert free of cost. If still not satisfied with the revised work, we will arrange for a refund from our end.
Before requesting a refund, the client must explain an appropriate reason for performance dissatisfaction from our end.
Refunds can be processed only within a certain period from the date of availing and closing the service.
We do not have any hidden charges and our refunds are processed completely online. No cash requests will be entertained.
Refund requests are to be placed only through our dedicated customer service. We do not entertain direct calls or emails to the company for refund.
The refund is provided only to that bank account that was used initially at the time of confirming a purchase for a service.
We share the refund details in advance seeking your approval for the same. You can always seek clarification on any deductions through our customer support.
No client is allowed to ask for a refund from experts directly. It is the sole responsibility of the client to refund in a systematic manner.
We are not responsible for paying back any charges acquired by your bank or any tax deductions carried out during a transaction with us.
Any reimbursement request will be completed within 30 days from the date of issue of the reimbursement notification.
We follow a money back guarantee but are subjected to terms and conditions of the company.
A client cannot get a full refund of a work submitted for no reason. We perform a thorough quality check of expert work before finalizing the verdict for refund.
We are not responsible for any currency exchange rates during the transaction and refund process.
No financial or refund information should be released in social media or any internet platform which could lead to confidentiality between client and company.
We provide a full refund in case of incomplete work or failure to meet the service requirements during the agreed upon deadlines.
Once we process the refund, you will receive an email confirmation from our end. We do not ask for any confidential or security data during this process. Clients are requested to refrain from providing any information without verification of identity of the person impersonating as a representative of our company.
